Privacy Policy

sky.arkana.co.id · Last updated 23 October 2026

This website is run by Arkana Group's Arkana Defense Division ("Arkana", "we"). This policy explains what we collect through the site and through Ardef, the Telegram tool our team uses to follow up on requests, and what we do with it. We process personal data in line with Indonesia's Personal Data Protection Law (UU No. 27/2022).

Browsing the site

The site sets no cookies, uses no analytics or advertising trackers, and stores nothing in your browser except your language choice (EN/ID) if you pick one. Our web server keeps standard access logs (IP address, page requested, time and browser) for security and troubleshooting; we do not use them to profile visitors. Fonts are loaded from Google Fonts, so Google receives your IP address when the page loads (Google's privacy policy).

Request a Pilot

When you send the Request a Pilot form we receive:

• your name, organisation, position and work email;
• what you are interested in and, if you tell us, the drones you use today;
• the IP address and browser identification of the submission, used only to stop abuse and repeated automated submissions.

We use this to contact you about your request and to plan a pilot with you. We do not sell it, add you to marketing lists, or share it with anyone outside Arkana except as described below.

Where it goes

• Each request is stored on Arkana's own server.
• A notification with the request's details (not the IP address or browser details) is posted to a private Telegram group of the Arkana Defense Division team, so the right person can pick it up. Telegram carries those messages as our messaging provider (Telegram's privacy policy).
• Team members open requests in Ardef, a Telegram Mini App. Only members of that team group can use it. Status changes and notes the team adds are kept with the request.

Ardef (for the Arkana team)

When a team member opens Ardef, Telegram passes us their Telegram account ID, name and username. We use these to check that they belong to the team group and to record who changed a request's status or wrote a note.

How long we keep it

We keep a request for as long as we need it to follow up and to keep a record of our conversation with you. You can ask us to delete it at any time.

Your rights

You can ask to see the data we hold about you, correct it, have it deleted, or withdraw your consent. Write to radit@arkana.co.id from the email address you used in the form, and we will reply within 3×24 hours on working days.

Changes

If we change how we handle this data, we will update this page and the date at the top.